Student Services
Welcome to the Student Services Center!
The Student Services Department consists of Academic and International Student Advisors. Student Services works with every student to orient them to the University and understand policy and procedures. Among other services, Academic Advisors assist our students to develop and accomplish academic goals, utilize and access student success resources, assisting with Faculty outreach, registration questions, and tutoring services.
Our goal is to guide you successfully through your program and help you get the answers you need along the way. We encourage you to reach out as soon as you have questions about your education. Common areas that we can assist with are:
- Utilizing and accessing student success resources
- Helping you understand policies and procedures
- Assisting with Professor Outreach
- Future registration questions
- One-on-one advising
- File Complaints/Grievances
We encourage you to initially contact your professors for any course specific questions. Advisors will work closely with your professors and periodically touch base with you to ensure your continued educational success.
Please do not hesitate to contact is for any questions or concerns. The Student Services department is available to you between the hours of 8:00 a.m. to 5:00 p.m. Pacific Standard Time (PST). Please feel free to email or call to set up an appointment: studentservices@usuniversity.edu or by phone: 855-698-5594.
For additional information, please visit our Current Student FAQs.
Transcript Requests:
IMPORTANT NOTICE:
The University continues to monitor the spread of COVID-19, coronavirus, and for the safety and health of its employees and students it has temporarily closed its San Diego campus. The Office of the Registrar, like all other academic and administrative departments continues to operate remotely to serve you.
Please note, although we strive to minimize the impact to services and continue to support you, there may be a delay in services such as mailing of documents. Telephone services may also be negatively affected and we encourage that all form of communication be via the department email at registrar@usuniversity.edu. If official transcripts are required the Office of the Registrar is only processing electronic delivery and not mailing any transcripts at this time.
TRANSCRIPT AND DOCUMENTATION REQUESTS
The Office of the Registrar processes all requests for student transcripts and other official documentation. All requests must be submitted in writing by student or alumni. Below you will find the process on how to request documentation.
Official Transcripts
USU has partnered with the National Student Clearinghouse and uses the National Student Clearinghouse Transcript Ordering Services. Please follow the link to be redirected to the National Student Clearinghouse Transcript Ordering System.
Documentation and Unofficial Transcripts
Students may request unofficial transcripts and other appropriate records by completing the Documentation Request Form. Students must complete and sign the form using a black or blue ink pen. Typed or electronic signature will not be accepted.
Students may return the form to USU attention Office of the Registrar:
- USPS – 7675 Mission Valley Road, San Diego, California 92108
- E-mail – registrar@usuniversity.edu,
- Fax – 888-806-6762.
Document Hold
Diplomas will not be released until all financial obligations are met and library materials, equipment, or other college property is returned. Questions about student ledgers should be directed to the Student Accounts Department at studentaccounts@usuniversity.edu.
Degree Verification
The Office of the Registrar will not accept any education or degree verification requests over the phone. Any third party wishing to verify an alumni/student’s education or degree must provide USU with the written consent/authorization form signed by the student by faxing this document to 888-806-6762 or mailing to Office of the Registrar, United States University, 7675 Mission Valley Road, San Diego, California 92108.
If you have any questions please contact registrar@usuniversity.edu.